EasyJet strike compensation in the EU and UK.
Are you entitled to it? How much can you claim? What are the rules?
In some situations, you might be entitled to compensation from the airline. One of these situations is an airline strike. Because airline strikes aren’t considered extraordinary circumstances. And if it’s not an extraordinary circumstance, you might be entitled to compensation. These are the rules in Europe, and these rules apply to all easyJet flights and all easyJet passengers. Also, in the event of an airline staff strike, you are entitled to receive care from easyJet.
How to claim easyJet strike compensation?
You can claim it yourself, or work with a flight compensation company.
1. EasyJet Strike Compensation
The rules are very simple.
- If it’s a flight delay, it must be at least 3 hours long. How to calculate the delay time? You have to calculate the delay time once you arrive at your destination airport. And to be specific, at the moment when doors of the airplane are opened and passengers are free to leave the aircraft. If it happens 3 or more hours later than scheduled, then you might be entitled to easyJet flight delay compensation.
- If it’s a flight cancellation, it must be last minute. If your flight is cancelled not earlier than 14 days before departure, it is considered to be a last-minute flight cancellation. If your flight is cancelled last minute due to the airline’s fault, you might be entitled to easyJet flight cancellation compensation (in some cases, in addition to easyJet cancellation refund).
The rules apply to all easyJet flights to, within and from Europe.
By Europe and EU here on this page we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
1.1 Extraordinary Circumstances
Airline staff strikes aren’t extraordinary circumstances.
You might already know that if your flight is delayed or cancelled due to extraordinary circumstances (i.e., something the airline can’t avoid), you aren’t entitled to flight compensation. But it’s not the case with airline staff strikes. Just like staffing shortages and technical problems, airline staff strikes aren’t extraordinary circumstances. You might be entitled to flight compensation if your easyJet flight is delayed or cancelled due to an easyJet staff strike.
However, if you are claiming easyJet strike compensation yourself, you might face some problems during the compensation claim process. The airline might tell you wrong reasons for flight disruption, or tell you that airline staff strikes are considered to be extraordinary circumstances. Even if they’re not.
Airlines often use extraordinary circumstances as a way to avoid paying compensation. Keep this in mind when claiming compensation yourself. Always double-check what you are told. And always ask for proof.
Or you can work with a flight compensation company. They will check your flight and claim compensation on your behalf. We offer such services.
Just fill in our claim form, and we will do that for you.
1.2 Right to Care
In Europe you also have a right to care.
If your flight is disrupted, and you have to wait 3+ hours until your disrupted flight departs, you have a right to receive care from your airline. No matter the reason for flight disruption. What does this mean for you as an easyJet passenger?
EasyJet must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If the new / delayed flight departs on the next day, you should be offered free accommodation and transportation to accommodation (and back to the airport). In Europe all passengers are eligible for this type of care. Agreeing to these free services won’t lower your chances of getting compensation.
In case of easyJet, these rules apply to all of their flights.
2. How to Claim easyJet Strike Compensation?
There are two ways how to claim UK / EU flight compensation.
One of the options is to contact easyJet yourself. Contact easyJet using the chat option on their website or write an e-mail to easyJet customer support center. When claiming compensation for your disrupted easyJet flight, refer to European Flight Compensation Regulations (Regulation (EC) No 261/2004 or Regulation UK261). Make sure you have all the necessary information about your flight. Keep in mind that you won’t receive your compensation right away. It will take some time until you receive the money.
The second option is — legal representation.
It’s the easiest of the two options.
In this case everything is handled by a European flight compensation company. All you have to do is to fill in one form — compensation claim form. The rest will be done on your behalf. You don’t need to communicate and negotiate with the airline.
Our partners offer such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
2.1 How Long Does It Take?
No matter how you proceed, it isn’t a short process.
If everything goes well, it might take about 3 months.
If the airline isn’t ready to cooperate and doesn’t want to pay compensation even if it’s due, it might take several months. You might need to work with a national enforcement body or even take your case to court. All of it is very time consuming.
Most people get compensated within a few months.
3. How Much Can You Claim?
The compensation amount is fixed and range from €250 to €600.
These amounts are regulated by the EU and UK regulations.
Here is how you can calculate the amount of easyJet compensation:
When your destination is within the EU/UK:
€250
If the distance of your flight is
up to 1500 km
€400
If the distance of your flight is between 1500 – 3500 km
When your destination is outside the EU/UK:
€250
If the distance of your flight is
up to 1500 km
€400
If the distance of your flight is between 1500 – 3500 km
€600
If the distance of your flight is more than 3500 km
3.1 EasyJet Voucher Refund or Cash?
You might be offered a voucher instead of compensation.
Airline compensation and refunds have to be paid in cash or by bank transfer. So you don’t have to accept any vouchers, discount codes or coupons.
What if easyJet offers you a voucher? You can ask for a bank transfer instead. Unless, of course, you want an easyJet coupon instead of money, if you know that you’ll be using it anyway.
EasyJet Strike Compensation: FAQ
My flight was very cheap. Can I get compensation?
Yes. The price of your easyJet tickets doesn’t matter.
It also doesn’t affect the amount of the compensation you are entitled to. You may receive compensation of up to 600 euro even if your flight cost 5 euro. You are paid for the inconvenience you got to experience as a result of this particular easyJet flight disruption.
Do I need to have travel insurance for this?
No, you don’t need to have travel insurance.
According to Regulation EC 261/2004 (and Regulation UK261), every passenger whose flight has been heavily delayed can get compensation. As long as it’s a delay of at least 3 hours, and it’s due to the fault of the airline. You don’t need any insurance for that.
Can my child get compensation from easyJet?
Yes. In the EU, all travellers are protected under the law.
People of any age can get compensation if they are eligible for it. Even infants who have a special, infant ticket and don’t have a separate seat, are entitled to full EU flight delay compensation / flight cancellation compensation / denied boarding compensation of up to 600 euro for one flight. As of 2020 rules are the same also in the UK.
Can I claim compensation for another person?
Yes, you can. Even if you weren’t on that flight yourself.
You can file a compensation for your friend, family member or relative, as long as they provide you with a boarding pass and passport copy. They will also have to sign any documents easyJet may ask to sign. If you decide to work with a flight compensation company, in most cases there’s only one document to sign.
How far back can I claim flight compensation?
It varies from country to country.
But in most cases, you can claim compensation for flights that are up to 2-3 years old. And mostly it depends on the laws and regulation in the country your flight departed from. For the best result, the sooner you register your easyJet claims, the better.
Otherwise you may also completely forget about it.
What to do if easyJet is refusing my claim?
EasyJet is refusing to pay compensation even though you are clearly entitled to it. The easiest way to get easyJet flight delay compensation in a situation like this would be to work with a flight compensation company, to hand over your case and let professionals do the job.
Alternatively, you may contact the respective national enforcement body and ask them to help solve your case. There are national enforcement bodies in all the EU Member states. If your flight departed from a third country, contact the NEB of your destination country.
EU – Non-EU Flights, Regulation UK261, Tourists
I’m flying to the EU from a country outside the EU. Can I get compensation?
If you’re flying with easyJet then yes, you can.
Even though easyJet is a British airline. When your easyJet flight is departing from a country outside the EU (including the UK), you are protected under the UK Regulation UK261. Otherwise, you are protected by the EU law (EU Flight Compensation Regulation 261/2004).
I’m flying from the EU to a country outside the EU. Can I get compensation?
Yes, with easyJet you can.
I am not a European. Can I apply for compensation?
Yes, you can.
Travellers of any nationality can claim easyJet flight delay compensation. In the EU, all passengers are protected under the law, tourists from overseas and Europeans alike. Since Brexit the rules are the same also with all UK flights – you are the same as protected as you were before by the EU.
Other Situations
EasyJet provided me with a free hotel room and took me to my destination. Can I still get compensated for the delay?
Yes, you still can receive flight compensation, if you are eligible for it.
In the EU, passengers have a right to receive care from the airline no matter the reason for delay. And if you’re eligible for compensation, it doesn’t affect your chances of receiving this compensation. It’s the airline’s responsibility to take care of its passengers.
EasyJet took me to my destination. Can I still get compensation?
If you arrived at least 3 hours later than planned, then, yes.
There are many situations when you are entitled to compensation. Depending on the distance of your flight, you may receive a compensation of up to €600 per passenger. Even if at the end you were successfully taken to your final destination.
What is your experience? Have you ever received easyJet strike compensation? Do you still have questions about easyJet compensation claim procedures and policies? Ask in the comments.