What are your rights when booking easyJet holidays?
When you book a holiday with easyJet, it’s important to know your rights. If your holiday is cancelled or your flight is delayed, you might be entitled to compensation, a refund, or a new flight to your destination. As a European airline, easyJet must follow European regulations that outline these rights.
Continue reading to learn more about air passenger rights in Europe.
What Is “EasyJet Holidays”?
EasyJet holidays is the holiday division of the UK low-cost airline easyJet.
It provides package holidays that combine flights with accommodations, and sometimes transfers and extra services, offering a convenient and affordable travel option. Customers can select from various destinations across Europe and North Africa, with choices from city breaks to beach holidays.
See a list of popular and cheap easyJet holidays on easyJet’s website.
What Is a Package Holiday?
A package holiday is a travel arrangement where you book multiple parts of your trip together as one deal. This usually includes your flights, hotel, and sometimes things like transfers or meals.
Package holidays are a great option for people who want a stress-free way to plan their vacations, as everything is organised for you by the travel company.
Are Passengers on Package Holidays Protected in Case of Flight Disruptions?
Yes, passengers on easyJet package holidays are protected if there are disruptions such as flight delays or cancellations. All package holiday deals from European companies are covered by European regulations for flight delays, flight cancellations, and trip cancellations.
According to EC Regulation 261/2004, this rule covers all travelers, including non-Europeans. It ensures passengers can get up to €600 in compensation if their flight is delayed, canceled or overbooked under certain conditions. More information on compensation is below.
If you experience a long wait at the airport, you also have the right to care from the airline, which may include meals and refreshments while you wait. For longer waits the airline must offer free hotel accommodation and transport to the hotel and back to the airport.
You are entitled to care if your flight is delayed, cancelled, or if you’re denied boarding, even if you purchased an easyJet holiday package.
If your easyJet holiday is cancelled, you have a right to refund or a new holiday.
Read more:
- easyJet flight delay compensation
- easyJet overbooking compensation
- easyJet flight cancellation compensation
Easyjet Holidays Cancelled? Your Rights
Is your easyJet holidays cancelled?
When your easyJet holiday is cancelled, you have two options:
- a full refund or
- the option to book a new flight or a new holiday
If your holiday is cancelled entirely, you have a right to a refund or rebooking.
In cases where the flight cancellation occurs less than two weeks before your planned travel date and it is due to the airline’s fault, you may also be eligible for flight cancellation compensation.
This means you can receive both a refund for your original booking (or a new flight/holiday) and compensation, provided that your situation meets the criteria set by regulations.
It’s essential to be aware of these rights so you can make the best choice for your travel plans.
EasyJet Holidays – Refund for a Cancelled Holiday
Can you get a refund for the cancelled easyJet holiday?
Yes, you can get a full monetary refund for a cancelled easyJet holiday.
In some cases, easyJet may also offer a voucher as an alternative, but you can certainly decline if you don’t want a travel voucher.
Alternatively, you can request the airline to rebook you on a new holiday. EasyJet will offer options for a new holiday (if available) when they inform you about the cancellation.
If the airline cancels your flight at the last minute, you might qualify for compensation in addition to your refund.
Apply for Flight Cancellation Compensation
If your flight is cancelled 2 weeks or less before your planned departure date, you may be entitled to flight cancellation compensation. To qualify for this compensation, the cancellation it should be something within the airline’s control, such as technical issues.
The compensation you might receive depends on your flight’s distance.
Here’s a simple breakdown of the compensation based on how long your flight was:
- For flights up to 1,500 kilometres: €250
- For flights between 1,500 and 3,500 kilometres: €400
- For flights over 3,500 kilometres: €600
If you believe you are eligible for compensation due to a flight cancellation, you can apply directly through easyJet’s website or contact them via phone. You also have the option to work with a flight compensation company – this is the easiest and fastest option.
Filing a compensation claim form lets a team of legal experts handle your case without you having to deal directly with the airline.
Our partners manage all communications with easyJet for you.
If your easyJet flight is delayed for 3 or more hours or overbooked, you may be entitled to compensation for these disruptions as well.
Easyjet Holidays Cancelled Due To Extraordinary Circumstances
Extraordinary circumstances are events beyond the airline’s control.
These situations can include severe weather, natural disasters, terrorism threats, airport security issues, or air traffic control restrictions.
If your easyJet holiday is canceled due to extraordinary circumstances, remember these events are beyond the airline’s control, and there’s no obligation for compensation. You won’t receive compensation for the canceled flight or trip.
In such cases, easyJet will inform you of the cancellation and may offer trip or flight rebooking or refunds, but you won’t be entitled to compensation since these events fall outside the airline’s responsibility.
Featured photo by Mariia Kamenska from Pexels