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How to Claim EasyJet Compensation?

How to claim easyJet compensation?

Flight delay compensation? Flight cancellation compensation?

What you should know when claiming compensation from the airline? There are different situations. In some of situations you can choose to do it yourself or work with a flight compensation company. In other situations there is only one option — to contact the airline and file a complaint yourself. Just because these companies deal with only certain types of claims. 

Read on to find more about claiming flight compensation.

How to Claim EasyJet Compensation?

It all depends from the type of compensation you are claiming. 

It’s also important to know the difference between a flight compensation and refund, as they aren’t the same thing. In some situations you are eligible only to refund, in others — only to compensation. However, there are also situations when you can get both.

Here are the most popular types of compensation.

1. EU Flight Compensation: EasyJet

1.1 Long Flight Delay (3+ hours)

How to claim easyJet delay compensation?

To be entitled to easyJet flight delay compensation, there are certain conditions that must be met. These conditions are as following:

  • 3+ hour flight delay (you calculate that at the time of arrival);
  • It’s due to the fault of the airline, not something unavoidable;
  • Flight is either to, from or within EU or UK.

What if your flight falls under all these conditions? Contact easyJet customer support center using their website. Submit compensation claim form. Keep in mind, that it will take time. Be insistent when claiming compensation yourself. Do not agree to anything less. Refer to the Regulation (EC) No 261/2004 when making a claim.

Or file a claim via our partners, a compensation company. 

It’s less time consuming. Click below.

Read more: EasyJet Flight Delay Compensation 

By Europe and EU here on this page we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

1.2 Flight Cancellation (up to 14 days)

To be entitled to easyJet flight cancellation compensation, certain conditions must be met. Check if your flight meets all of them.

These are the conditions:

  • Last-minute cancellation (up to 14 days before the flight);
  • It’s due to the fault of easyJet, not unforeseeable events;
  • Flight is either to, from or within EU or UK.

How to file a compensation claim? Contact easyJet customer support center using their website. Submit compensation claim form. In your claim form, refer to the Regulation (EC) No 261/2004 or Regulation UK 261.

Or file a claim via our partners, a flight compensation company.

Read more: EasyJet Flight Cancellation Compensation

1.3 Denied Boarding / Overbooking

When it comes to overbookings, the rules are almost identical. In order to get easyJet denied boarding compensation, certain requirements must be met.

These requirements are:

  • It must be due to overbooking;
  • It’s due to the fault of easyJet (not visa or passport-related!);
  • Flight is either to, from or within EU or UK.

Contact easyJet customer support center using their website. In your claim form, quote the Regulation EC 261/2004 / UK 261. And based on that, demand compensation.

Or file a claim via our partners. Link is below.

Read more: EasyJet Denied Boarding Compensation

1.4 Missed Connecting Flight

EasyJet doesn’t sell connecting flights.

Just like most budget airlines, easyJet is a point-to-point airline. If you wish to travel to a destination to which you can’t get from your origin, the only way is to book a self transfer flight with easyJet or another airline. It means that you must book two or more separate flights. 

You have to check-in for each flight. And if you are travelling with checked luggage, you have to collect and recheck it at each destination.

If one of your flights gets delayed or cancelled, there is a possibility to miss your next flight. Unlike regular connecting flights, self connecting transfers are not airline protected. You can’t get missed connection compensation in this case. However, you can get flight delay or cancellation compensation if one of your flights is disrupted due to technical problems or other airline issues, and you arrive at your final destination 3 or more hours later than planned.

To claim flight delay or cancellation compensation, contact easyJet customer support center using their website. Submit compensation claim form. In your claim form, quote the Regulation (EC) No 261/2004.

Or file a claim via our partners, linked on this page.

Read more: EasyJet Missed Flight Connection Compensation

1.5 Downgrading

Downgrading is common in traditional airlines, but not so common in budget airlines. The reason is simple — traditional airlines have more services which they can downgrade. It’s different with budget airlines (easyJet, Wizz Air, Ryanair). 

But there still are certain services that can be downgraded, such as seats. If you have booked a better seat and it’s not available upon your arrival to the check-in desk or gate, you can ask the airline to pay the difference. 

Contact easyJet to file a claim. 

Flight compensation companies do not deal downgrades.

Read more: EasyJet Flight Downgrade Compensation

Luggage carousel at the airport
Photo by Markus Winkler from Pexels

2. Baggage Compensation

There are two options for claiming baggage compensation. 

You can ask your insurance company to assist and refund you. Or you can file a claim via easyJet website. Flight compensation companies usually don’t deal with baggage issues.

2.1 Damaged Baggage

What to do if your checked baggage has been damaged?

Don’t panic. Report the damage. 

Here’s a step by step guide:

  • File a damage report at the Baggage Service office (usually located at the baggage reclaim area);
  • Provide information about your luggage and flight;
  • Give personal details;
  • Get compensation up to €1300.

Read more: EasyJet Damaged Baggage Compensation

2.2 Delayed Baggage

What to do if you bag hasn’t arrived?

Here’s a step by step guide:

  • Report the loss of your baggage at the Baggage Service office (usually situated next to baggage carousels);
  • Fill out a Property Irregularity Report (PIR);
  • Use your personal reference number (you can see it in your PIR) to see the status of your bag online;
  • Get reimbursement for your expenses. That applies only to essentials you have had to purchase as a result of this delay.

Read more: EasyJet Delayed Baggage Compensation

2.3 Lost Baggage

Sometimes bags also get lost.

If your baggage is delayed for more than 21 days, it is considered lost. These rules apply not only to European flights.

Here’s what you should do when that happens:

  • Report the loss of your baggage at the Baggage Service office (next to baggage carousels);
  • Use your personal reference number to track your bag online;
  • If 21 days have passed and there’s still no bag, provide a list of things you had in your bag, to receive compensation up to €1300. 

Contact easyJet to get this compensation.

Read more: EasyJet Lost Baggage Compensation

Euro banknotes
Photo by Pixabay from Pexels

3. EasyJet Refund For Cancellation

If easyJet has cancelled your flight, you can ask for a full refund.

It means you can get back the money you have paid for your cancelled easyJet flight. In some situations, you can also ask for compensation and get both — refund and compensation. 

How to get a refund? Contact easyJet, claim refund, follow up in a couple of weeks, repeat if you haven’t received it yet. If your flight is cancelled less than 2 weeks before departure date, and due to the airlines fault, you are entitled also to compensation. Just don’t forget to make a claim.

Read more: EasyJet Refund For Cancellation

Claiming EasyJet Flight Compensation Yourself

Know your rights and don’t agree to anything less.

Airlines avoid paying out compensations, by giving false reasons for flight delay or cancellation. It is a well-known fact. So make sure you know the right reason why your flight was delayed or cancelled. Also airlines often offer coupons instead of refunds/compensations. It isn’t only about easyJet, many airlines around the world use these tactics.

The most important thing is to be patient and persistent.

Because that takes time. Sometimes even a few months!

Court Action – EasyJet

In some cases you may need to take your case to court.

If easyJet refuses to pay compensation, you can ask National Enforcement Bodies (NEB) to assist you with your case. We always recommend contacting the NEB first, as it may eliminate need for court altogether. A positive NEB ruling will also hugely benefit you in the court, by highly improving your chances for a positive outcome.

Featured photo by Kaboompics .com from Pexels

5 thoughts on “How to Claim EasyJet Compensation?”

  1. sandra lesley jones

    got an email to say i can have a full refund from easy jet but they are making it hard to get. theysay i have to click on a link ect but i have explained that when i do, it doesnt give me what i need to fill out for a refund. I have asked for them to just put it in my bank but they just wont answer me and i get an answer asking for more details ect. i have given them everything they need, receipts, bank statements ect ect but all different people answering me and im getting absoutely nowhere with them. ive sent another 3 emails but they just dont answer me half the time, and when they do, they just say we need more details over and over again. this has been going on since May 12th. i just want it sorted

  2. Easyjet have moved our outbound flight to a different airport, so we now have to fly out of Luton and back to Gatwick. This will probably entail taxi expenses plus overnight accommodation as they have moved our flight forward by 6 hours to 6.10 in the morning. Can I claim compensation for this?

  3. I have got £220 back which is for the flight cancellation. However, how do I claim for hotel and food expenses for the night I had to stay over? Thanks

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